Messages at license update

The following messages may appear when you update your license:

Update successfully completed.

Error in the function – It is necessary to activate the diagnostic mode, re-perform the update procedure and send the generated log

c:\\ProgramData\\Program_name.User_name.log to the technical support service.

License is not initialized – It is necessary to activate the diagnostic mode, perform the update procedure again and send the generated log c:\\ProgramData\\Program_name.User_name.log to the technical support service.

Update file is not specified – You must correctly specify the path to the update file.

Update by file is not available for a network license – You must contact technical support to clarify the license parameters, indicating the license number.

Incorrect update file name – Changing the license file name is not allowed, it is necessary to perform the update with the file name given by technical support.

Current type of license is not supported when updating – You must contact the technical support service to clarify the license parameters, indicating the license number.

License does not support work with USB key – You must contact the technical support service to clarify the license parameters, indicating the license number.

Error when working with the API key – It is necessary to activate the diagnostic mode, re-perform the update procedure and send the generated log c:\\ProgramData\\Program_name.User_name.log to the technical support service.

License number in the update file is incorrect – You must contact the technical support service to clarify the license parameters, specifying the license number.

Error when writing USB key – It is necessary to activate the diagnostic mode, re-perform the update procedure and send the generated log c:\\ProgramData\\Program_name.User_name.log to the technical support service.

License with this number was not found – You need to contact the technical support service to clarify the license parameters, specifying the license number.

Update file structure error – You need to contact the technical support service to check the correctness of the generated update file.

Unknown license type in the update file – The update file is not designed to update your license. You must contact the technical support service to clarify the license parameters, indicating the license number.

Update file does not specify license type – The update file is not designed to update your license. You must contact the technical support service to clarify the license parameters, indicating the license number.

License type of the program does not match the type in the update file. The type must be – fixed hardware license key – The update file is not intended to update your license. You must contact the technical support service to clarify the license parameters, indicating the license number.

License type of the program does not match the type in the update file. The type must be – fixed license registration key – The update file is not designed to update your license. You must contact the technical support service to clarify the license parameters, indicating the license number.

License file is not found – There is no license file on the computer. You must contact the technical support service to clarify the license parameters, indicating the license number.

Error in the license file structure – It is necessary to activate the diagnostic mode, perform the update procedure and send the generated log c:\\ProgramData\\Program_name.User_name.log to the technical support service.

Error while writing the license file – It is necessary to activate the diagnostic mode, re-perform the update procedure and send the generated log c:\\ProgramData\\Program_name.User_name.log to the technical support service.

License has an outdated structure. It is not possible to update – The current license has type the Fixed license (registration key) and has an outdated data structure. It is necessary to enter the dialog box «Appear license» and create a registration file (*.reg), which you can then send to technical support to obtain an updated license. To form the registration file, you need to know the registration key, which was obtained earlier to perform the license activation procedure.